UPS Shipping Audit Objectives
UPS as a delivery service operation is one of the fastest-growing and most reputable firms. The company has a strict protocol to follow with their annual UPS shipping audit. The audit is a complete inspection of all the operational processes at the company, including the shipment procedures. The scope of the review is broad. The objective is to identify any lapses and discrepancies in operation and rectify the mistakes. There could be instances where due to operation lapses customer gets a late delivery, or a customer is over-taxed. Like these, the audit reviews all operations and units and ensures every department is working as per SOP.
While the audit is an annual process, often the company may initiate a surprise audit or on-spot audit to ensure there are no mistakes with the daily operations and handling of UPS delivery methods.