Software Bug Reporting Best Practices
It is important to follow the best practices for bug reporting in reporting bugs. First, ensure you do not include more than one bug in a single report, especially if they are the same. Also, include a detailed description and title for the bug. Here are some software bug reporting best practices:
Do not include more than one bug in a single report:
When submitting a bug report, it’s best to focus on a single defect. Multiple problems can be combined if they are related to the same functional operation. For example, if two or more problems are on the same screen, you can include them, but they should be separated into separate reports. The purpose of a bug report is to inform the developer of a bug, not to make it personal or emotional. Keeping to a single defect per report will avoid duplication and confusion. Too many defects can also be overlooked.
Don’t include a duplicate bug in a single report:
If you’ve ever submitted a bug report and found one with a similar manifestation, you’ve probably noticed several instances where the same problem was present in two different bugs. Even if the bug is different, the next person who reads it will be able to tell whether the two are the same. To avoid this issue, ensure you include all relevant information in your bug report, including the component field.
Include a clear title in a bug report:
A strong title is essential to a software bug report. The title should accurately describe the bug’s nature and minimize the possibility of duplicate issues. Also, it should include the category and location, as these will be added later. Using strong titles helps developers quickly identify the bug, especially if the title is short. In addition, a clear and concise title will make the report easier to find in the bug database and makes it easier to prioritize it.
Include a clear description:
When reporting a bug, be as specific as possible. Don’t be too personal, and remain professional and polite. Try to use a single defect per report to avoid duplication and confusion. Too many defects can be missed. If you are the one who is experiencing the bug, include a clear description of the issue. This information will help the product owner find the best solution. A good way to get started is to look at the application on which you are experiencing the problem.
Include a bug number:
When reporting a bug, you should include a bug number. It will help the developers to track and understand your bug. You can use an automated bug-reporting tool to automatically assign a unique bug number to your report. Include a bug number and description to make your bug report as effective as possible. If possible, include screenshots, videos, or log files that show the exact behavior of the bug. A reproducible bug is easier to fix, so include all the steps you took to reproduce it.